FAQ Translator's Portal
Another year is nearly over and together we can look back on a busy and successful 2015. Before the festive season gets into full swing, we would like to share two important pieces of information with you relating to your collaboration with oneword.
New GTCs / framework agreements from January 2016
As you know, we are working in a fast-changing industry which is adapting rapidly to new circumstances and producing innovations at an ever increasing rate. Against this background, and as part of this year's ISO 17100 certification process, the time has come to update our GTCs and framework agreements to reflect the new demands and requirements that apply to oneword GmbH and its partners.
Starting in January 2016 we will be sending out amended framework agreements to our partners one phase at a time. We would therefore ask for your patience should there be some delay before you receive your new agreement.
The new GTCs will be available as of 04.01.2016 via the following link and will apply to all new oneword projects as of this date.
With the framework agreement you will also receive a letter that clearly explains the relevant deadlines.
Christmas and New Year holidays at oneword
This year oneword will again be closed over Christmas and New Year. We therefore recommend sending any important enquiries to us before 24 December.
24.12.2015 – 01.01.2016
We would like to take this opportunity to thank all our translation partners for their hard work over the past year. We wish you an enjoyable festive season and health and happiness in 2016.
Your oneword team.