{"id":18461,"date":"2020-03-03T12:39:32","date_gmt":"2020-03-03T11:39:32","guid":{"rendered":"https:\/\/www.oneword.de\/?p=18461"},"modified":"2025-07-22T15:48:40","modified_gmt":"2025-07-22T13:48:40","slug":"oneword-improves-its-customer-portal","status":"publish","type":"post","link":"https:\/\/www.oneword.de\/en\/oneword-improves-its-customer-portal\/","title":{"rendered":"oneword improves its customer portal"},"content":{"rendered":"

13\/03\/2020<\/small><\/p>\n<\/div>

Quality with a system: oneword automated with Plunet BusinessManager<\/span><\/strong><\/p><\/h1><\/div>

oneword is switching to Plunet BusinessManager, allowing it to optimise its workflows and process steps in all areas of translation management. oneword’s customers benefit from more convenient services with an easy ordering procedure and fast turnaround times and, now more than ever, when taking time for quality is of the utmost importance, they also benefit from working with a skilled partner.<\/p>\n<\/div>

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Automated translation management: more time for important things, lower costs, consistently high quality<\/strong><\/h4><\/div>

Globalisation is presenting companies with new challenges in terms of multilingualism and translation. Today, even SMEs have to communicate about their products and services in 20 to 25 languages. Intelligent translation management is essential to keep costs, time and administration under control. Standardised and automatically controlled translation processes are becoming an essential part of the value chain. oneword already uses appropriate technologies to ensure optimum translation and workflow processes. oneword develops customer-specific, tailor-made solutions and also offers comprehensive, expert support in the fields of automation and programming<\/a>.<\/p>\n<\/div>

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Switch to Plunet BusinessManager: easy to use for complex translation and localisation services<\/strong><\/h4><\/div>

At the start of the year, oneword switched to using Plunet BusinessManager, the leading software solution for future-proof translation management. The decisive reason for the change was that we wanted to continue offering customers the best possible service in all areas of translation and localisation. Plunet provided the right answer in every respect with project management software that offers a lot of individualisation and automation potential and combines everything in a simple user interface.<\/p>\n

“Using Plunet, we want to increase our productivity and have more capacity for our communication processes and the essential tasks of professional translation services by automating our processes”, says Andrea Modersohn in summarising why oneword stepped into the new system. In doing so, the oneword director underlines that quality pervades all levels of oneword, from its employees and processes to its individual tools. Plunet elegantly combines all these factors.<\/p>\n

oneword’s ISO-17100 and ISO-18587<\/a> certified processes for translation and post-editing<\/a> can now be fully automated in central steps. oneword’s customers benefit from reduced expenses across the board. Because even if the number of projects steadily increases, the focus remains entirely on quality assurance and control, individual advice and support, as well as personal contact and responsive communication.<\/p>\n<\/div>

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Integrated order portal oneTask: all services in one central location<\/strong><\/h4><\/div>

oneword’s order portal oneTask<\/a> is connected to the new system. Customers can now benefit from significantly simplified, transparent and intuitive user administration. Step by step it guides you through the process of requesting and commissioning translation projects. No matter what file format or language combination is required, it integrates all existing workflows and processes:<\/p>\n<\/div>