Consulting
Optimise your translation processes with AI and clear structures.
Strategic consulting for efficient and scalable language processes.
We have more than 20 years’ experience in advising large and medium-sized enterprises. Whether it’s strategic translation processes, AI and digitalisation, or certified MTPE, we develop processes that are tailored to your requirements, not to individual systems or technologies.
Our certifications:
Our services at a glance.
Benefits of a consultation with oneword:
AI: a complement, not a replacement
For AI to be truly valuable in translation and localisation processes, it’s not enough to simply introduce a tool or automate certain tasks on an ad hoc basis. Processes, data and responsibilities must be aligned and interlinked. Only then can AI be deployed effectively and with scalability throughout the entire workflow.
This process can be complex and time-consuming – particularly without professional help. Many companies find themselves with organically developed structures, numerous tools, and processes that are not always clearly defined. This creates friction that has a direct impact on efficiency, quality and scalability.
Common problems in the translation process include, for example:
- Rising translation costs, though the reasons for this are unclear.
- Multiple tools and service providers makes collaboration more difficult.
- Translation quality varies.
- Language data is scattered, out of date or not maintained.
- The quality of source texts differs.
- Responsibilities have changed.
As a result, processes are slow and the potential of AI remains untapped.
A consultation is worthwhile for:
- Existing translation processes – even minor optimisations can have a significant impact
- Getting started with structured translation and localisation processes
- Process optimisation when using multiple translation service providers or tool environments
- The targeted use of AI in translation processes
- Increasing translation volumes
- High requirements in terms of quality, compliance or data security
- Assessment of the risks, requirements or quality of current translations and processes
- International scaling of localisation activities
We offer consulting services in the following areas:
Process consulting for translation and localisation workflows
We analyse existing processes, identify weaknesses and develop efficient target processes for the entire translation workflow. As part of this process, we consider both upstream and downstream processes and establish clear structures to ensure smooth collaboration.
AI consulting for translation processes
We can help you identify suitable applications for machine translation, large language model and hybrid workflows. Together, we define quality requirements, levels of automation and control mechanisms to ensure the safe use of AI.
Post-editing
We’ll train your team in the efficient post-editing of machine-generated translation output. We design workflows that enable you to analyse error sources and identify potential for optimisation.
Technology and systems consulting
We provide support with the selection, integration and optimisation of translation technologies. We provide advice that is independent of any particular manufacturer and develop solutions tailored to your processes and objectives.
Language data management
We’ll show you how to consolidate, structure and ensure the long-term usability of terminology, translation memories and other language data. We can advise you on the efficient use of terminology tools, the editing and clean-up of terminology databases, and the use of AI in terminology processes.
Terminology management
We’ll teach you the basics of terminology work and train you in specific practical scenarios covering the entire terminology life cycle. We design processes to ensure the continuous expansion of your terminology data and the regular maintenance of your terminology database.
Quality measurement and governance
We develop measurable quality and feedback systems for AI processes, as well as clear governance structures. We also analyse translation risks, assess quality requirements and verify compliance with relevant standards such as DIN EN IEC/IEEE 82079-1 and ISO 5060. This enables you to ensure transparency and improve translation quality in the long term.
Automation and workflow optimisation
We identify potential for automation throughout the entire translation process and help to reduce turnaround times and make more targeted use of resources.
Translation-oriented writing
We’ll train your team in translation-oriented writing in accordance with ISO 18968 and DIN 8579, and help to reduce translation errors and costs through optimised content.
Are you curious to find out how our consultants can support you in your day-to-day work? Then get in touch with us. We’d be happy to help.
Case study: Real-world use cases, real results
Working in partnership with EPLAN GmbH & Co. KG, we demonstrated how effectively a significantly increased volume of translation can be managed with machine translation and a suitable workflow concept.
EPLAN’s successes:
You can learn more about our collaboration with EPLAN in our case study.
FAQs
When is it worth seeking advice on translation and localisation processes?
Professional advice is particularly worthwhile when translation volumes, the number of languages or the teams involved are growing and existing processes are reaching their limits. Even in the face of rising costs, quality issues, new data security requirements or the introduction of AI, a structured analysis helps to identify potential for optimisation and establish future-proof processes.
What does process and AI consulting from oneword involve?
We analyse and optimise translation and localisation processes, regardless of the tools and providers involved, and consistently align them with the optimal end-to-end process. We also assess the appropriate use of AI, define use cases and levels of automation, and design human-in-the-loop workflows. In both translation processes and the use of AI, the focus is on optimisation of results, speed and cost reduction.
What does a consultation with oneword involve?
Our consulting services are tailored entirely to your needs, in terms of both content and organisation. We offer online or face-to-face consultations, short, intensive training sessions and full-day sessions. We will agree the content with you in advance so that you can derive the maximum benefit from our consulting services.
Can we continue to use existing tools, language data and service providers?
In many cases, yes. The aim of a consultation is not to replace existing systems or partners across the board, but to make the best possible use of their potential. We analyse the existing infrastructure and develop an optimal end-to-end process that effectively integrates existing tools, language data and service providers.
oneword: quality, terminology and efficient processes, all from a single source.
Let’s discuss your next project!
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