Property rights, IT security and data protection

Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all information by which you can be identified as a natural person. For detailed information on data protection, please refer to the privacy policy set out below this text.

Collection of data on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact information can be found in this website’s Legal Notice.

How do we collect your data?

Your data is collected, firstly, when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical details (e.g. web browser, operating system or the time the page was accessed). This data is collected automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected to ensure that the website functions correctly. Other data may be used to analyse your user behaviour.

What rights do you have regarding your personal data?

You have the right to obtain information at any time about the origin, recipients and purpose of your stored personal data free of charge. You also have the right to request that this data be rectified, blocked or erased. If you have any questions regarding data privacy, please contact us at any time using the address given in the Legal Notice. You also have the right to lodge a complaint with a supervisory authority.

You also have the right, in certain circumstances, to request that the processing of your personal data be restricted. For more information, please refer to the "Right to restriction of processing" section in our privacy policy.

Analytics tools and third-party tools

When you visit our website, your browsing behaviour may be evaluated for statistical purposes. This is primarily carried out using cookies and analysis programs. Browsing habits are generally analysed in an anonymous format; your browsing behaviour cannot be traced back to you. You may object to this analysis or prevent this by not using certain tools. More information can be found in the privacy policy below.

You may object to this analysis. We inform you about your options for objecting in this privacy policy.

2. General information and mandatory details

Data protection

The operators of this website take the protection of your personal data very seriously. We keep your personal data confidential and process it in compliance with statutory data protection regulations and this privacy policy.

Different personal data is collected when you use this website. Personal data is any information by which you can be identified as a natural person. This privacy policy explains what information we collect and how we use it. It also explains how and the purpose for which this occurs.

Please note that data transmission over the internet (e.g. e-mail communication) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the data controller

The data controller responsible for data processing on this website is:

oneword GmbH
Otto-Lilienthal-Straße 36
71034 Böblingen, Germany

Tel.: +49 7031 714-9550
E-mail: kontakt@oneword.de

The data controller is the natural person or legal entity who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Withdrawal of your consent to data processing

Many data processing operations can only be carried out with your explicit consent. You may withdraw previously given consent at any time. An e-mail is sufficient for this and no specific format is required. The lawfulness of data processed prior to withdrawal remains unaffected by such withdrawal.

Right to object to data collection in specific cases and to direct marketing (Article 21 of the GDPR)

Where data processing is carried out on the basis of Article 6(1)(e) or (f) of the GDPR, you have the right to object to the processing of your personal data on grounds relating to your particular situation at any time. This includes profiling based on these provisions. The legal basis on which processing is carried out is stated in this privacy policy. If you have objected to processing we will no longer process your personal data, unless we are able to demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing is carried out for the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) of the GDPR).

If your personal data is processed for the purposes of direct marketing, you have the right to object to the processing of your personal data for the purposes of such marketing at any time. This includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for the purposes of direct marketing (objection pursuant to Article 21(2) of the GDPR).

Right to lodge a complaint with the relevant supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint will not prejudice any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent, or during the fulfilment of a contract, provided to you or to a third party in a commonly used, machine-readable format. Should you request direct transmission of the data to another controller, this will only occur where it is technically feasible.

SSL and TLS encryption

This website uses SSL and TLS encryption for security reasons and to protect the transfer of confidential information, such as orders or requests which you send to us as the operator of the website. You can recognise an encrypted connection by the fact that the browser’s address line switches from http:// to https:// and by the padlock symbol in the browser bar.

Data that you transmit to us cannot be read by third parties when SSL or TLS encryption is enabled.

Access, blocking, erasure and rectification

Within the scope of the applicable statutory provisions you have the right to access your stored personal data at any time free of charge, to be informed of the origin and recipients of the data, and the purpose for which the data is processed, and if applicable, the right to have this data rectified, erased or blocked. If you have any questions regarding personal data, please contact us at any time using the address given in the Legal Notice.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. If you have any questions about this, please contact us at any time using the address given in the Legal Notice. The right to restriction of processing arises in the following cases:

• If you contest the accuracy of personal data stored by us, we generally need time to verify this. You have the right to request that the processing of your personal data be restricted while this verification takes place.
• If the processing of your personal data has been or is being carried out unlawfully, you may request that the processing of your data be restricted instead of the data being erased.
• If we no longer require your personal data but you still require the data for the establishment, exercise or defence of legal claims, you have the right to request that the processing of your personal data be restricted instead of the data being erased.
• If you have objected to processing pursuant to Art. 21(1) of the GDPR, our interests and your interests must be weighed up. Until such time as it has been determined whose interests will prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, this data may, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural person or legal entity or for reasons of substantial public interest of the European Union or of a Member State.

Objection to promotional mailings

We hereby state our objection to use of the contact information published in accordance with our statutory obligations to send us advertising and information material that has not been expressly requested. The website operators expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam e-mail.

3. Data Protection Officer

Statutory Data Protection Officer

We have appointed a Data Protection Officer for our company.

Company: 360° rundum IT
Gerhard Wersching
Kocherstrasse 12
71067 Sindelfingen
Germany

Tel.: +49 7031 8195726
E-mail: info@360-rundum-IT.de

4. Collection of data on our website

Cookies

Parts of this website use cookies. They do not harm your computer and do not contain any viruses. Cookies are designed to make our website more user-friendly, effective and secure. Cookies are small text files saved by your browser and stored on your computer.

Most of the cookies we use are what are known as "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser when you next visit our website.

You can set your browser to notify you when cookies are placed on your computer, to only allow cookies on a case-by-case basis, to accept cookies in certain circumstances or to generally not accept cookies, and to enable the automatic deletion of cookies when you close your browser. If cookies are disabled, this may restrict the functionality of this website.

Cookies that are necessary for the electronic communication process or for the provision of specific functions you have requested (e.g. the shopping basket function) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the storage of cookies to ensure services are optimised and function smoothly. Where other cookies (e.g. cookies used to analyse your browsing behaviour) are stored, these are dealt with separately in this privacy policy.

Consent with Borlabs Cookie

Our website uses Borlabs Cookie consent technology to obtain your consent for the storage of certain cookies in your browser or for the use of certain technologies, and to document this in accordance with data protection regulations. The provider of this technology is Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg, Germany (hereinafter referred to as “Borlabs”).

When you visit our website, a Borlabs cookie is stored in your browser, which records the consents you have given or any withdrawal of those consents. This data is not shared with the provider of Borlabs Cookie.

The data collected will be stored until you ask us to delete it, or until you delete the Borlabs cookie yourself, or until the purpose for which the data is stored no longer applies. Any mandatory statutory retention periods remain unaffected. Details on how data is processed by the Borlabs Cookie can be found at https://borlabs.io/kb/what-information-does-borlabs-cookie-store/.

Borlabs Cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.

Contact form

If you submit a request via the contact form, the details you provide, including your contact information, will be used for the purposes of processing your request and will be stored by us for the purposes of any follow-up queries. This data will not be disclosed without your consent.

Data entered in the contact form is therefore only processed on the basis of your consent (Art. 6(1)(f) of the GDPR). You can withdraw this consent at any time. An e-mail is sufficient for this and no specific format is required. The lawfulness of data processed prior to withdrawal remains unaffected by such withdrawal.

The data you enter in the contact form will be retained by us until you ask us to delete it, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies (e.g. once your request has been dealt with). Mandatory legal provisions, in particular retention periods, are unaffected by this.

5. Analytical tools and advertising

Google Analytics

This website uses the functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables website operators to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, time spent on the site, operating systems used and the user’s location.

We can also use Google Analytics to track, among other things, your mouse and scroll movements and clicks. Furthermore, Google Analytics uses various modelling approaches to supplement the data sets it collects and employs machine learning technologies in its data analysis.

Google Analytics uses technologies that enable the user to be recognised for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google regarding the use of this website is usually transferred to a Google server in the USA and stored there.

The recorded data is stored together with the device ID, which enables pseudonymised user profiles to be analysed. This data is automatically deleted after 14 months. The principle of data minimisation as per the GDPR applies.

Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the German Telecommunications-Telemedia Data Protection Act (TTDSG). This consent can be withdrawn at any time.

Data transfers to the US are based on the European Commission’s standard contractual clauses. You can find further details here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser plug-in

You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Further information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Contract data processing

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities regarding the use of Google Analytics.

HubSpot

On this website, we use HubSpot for our online marketing activities. HubSpot is a US-based software company with a subsidiary in Ireland. Contact: HubSpot, 2nd Floor, 30 North Wall Quay, Dublin 1, Ireland, Tel.: +353 1 5187500. We have entered into a data processing agreement with HubSpot.

This is an integrated software solution that enables us to cover various aspects of our online marketing. These include, amongst others:

E-mail marketing (newsletters and automated mailings, e.g. to provide downloads), social media publishing and reporting, site reporting (e.g. traffic sources, visits), contact management (e.g. user segmentation and CRM), landing pages and contact forms.

Our registration service enables visitors to our website to learn more about our company, download content and provide their contact details and other demographic information. This information, as well as the content of our website, is stored on servers belonging to our software partner HubSpot. We may use it to contact visitors to our website and to identify which of our company’s services are of interest to them. All information we collect is subject to this privacy policy. We use all the information collected solely for the purpose of optimising our marketing activities.

Furthermore, to improve the user experience on our website, we use HubSpot’s Messages live chat service on some subpages to send and receive messages (the round chat icon in the bottom right-hand corner of the screen). If you consent to and use this feature, the following data will be transmitted to HubSpot’s servers:

• Content of all sent and received chat messages
• Contextual information (e.g. the page on which the chat was used)
• Optional: The user’s e-mail address (if provided by the user via the chat function)

The legal basis for the use of HubSpot’s services is Article 6(1)(f) of the GDPR – legitimate interests. Our legitimate interest in using this service is the optimisation of our marketing activities and the improvement of the quality of our service on the website.

HubSpot is certified under the terms of the EU–US Privacy Shield Framework and is subject to the TRUSTe Privacy Seal and the US–Swiss Safe Harbor Framework.

Further information about HubSpot’s privacy policy

Further information from HubSpot regarding EU data protection regulations

Further information about the cookies used by HubSpot can be found here & here

YouTube with privacy-enhanced mode

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in privacy-enhanced mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily excluded by the privacy-enhanced mode. YouTube connects to the Google DoubleClick network, regardless of whether you watch a video.

A connection to YouTube’s servers is established as soon as you start a YouTube video on this website. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, once a video has started playing, YouTube may store various cookies on your device or use similar recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, amongst other things, to collect video statistics, improve the user experience and prevent attempts at fraud.

If applicable, after a YouTube video is started, further data processing operations may be triggered over which we have no influence.

YouTube is used to present our content in an appealing way. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the German Telecommunications-Telemedia Data Protection Act (TTDSG), insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) as defined by the TTDSG. This consent can be withdrawn at any time.

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on our website, we require an e-mail address from you and information to allow us to verify that you are the owner of this e-mail address and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We will only use this data to send the requested information and it will not be shared with third parties.

Data entered in the newsletter registration form is only processed on the basis of your consent (Art. 6(1)(f) of the GDPR). You may withdraw your consent to the storage of your data and e-mail address, and their use to send the newsletter, at any time, for example by using the “Unsubscribe” link in the newsletter. The lawfulness of previous data processing remains unaffected by such withdrawal.

The data you have provided to us for the purpose of the sending the newsletter will be stored by us until you unsubscribe from the newsletter and then it will be erased. Data that you have provided to us for other purposes remains unaffected by this.