Data Privacy Policy
1. Data privacy at a glance
General information
The following information gives a simplified overview of what happens to your personal data when you visit our website. Personal data is all information by which you can be identified as a natural person. Detailed information about data privacy can be found in our Data Privacy Policy under this text.
Collection of data on our website
Who is responsible for data collection by this website?
Data processing by this website is carried out by the website operator. Their contact information can be found in this website’s Legal Notice.
How is your data collected?
On the one hand your data that you share with us is collected. This may, for example, be data that you entered into a contact form.
Other data is automatically collected by our IT systems when you visit our website. This is primarily technical data (such as Internet browser, operating system and time of access). This data is collected automatically as soon as you access our website.
What is your data used for?
Some data is collected to ensure that our website can be provided without errors. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to obtain information at any time about the origin, recipient and purpose of your stored personal data without charge. You also have the right to request that this data is rectified, blocked or erased. If you have any questions regarding data privacy please contact us at any time using the address given in the Legal Notice. You also have the right to lodge a complaint with a supervisory authority.
Under certain circumstances you also have the right to request that the processing of your personal data is restricted. For more information please see the “Right to restriction of processing“ section of our Data Privacy Policy.
Analysis tools and third party tools
When visiting our website your browsing habits may be statistically evaluated. This is primarily carried out using cookies and analysis programs. Browsing habits are generally analysed in an anonymous format; your browsing habits cannot be traced back to you. You may object to this analysis or prevent this by not using certain tools. More information can be found in the following Data Privacy Policy.
You may object to this analysis. Information on how to object can be found below in this Data Privacy Policy.
2. General and mandatory information
Data privacy
The operator of this website takes the protection of your personal data very seriously. We keep your personal data confidential and process it in compliance with statutory data protection regulations and this Data Privacy Policy.
Various personal data is collected when you use this website. Personal data is any information by which you can be identified as a natural person. This Data Privacy Policy explains what information we collect and how we use it. It also explains how and the purpose for which this occurs.
Please be aware that data transmission via the Internet (e.g. e-mail communication) can involve security risks. It is not possible to completely protect data from being accessed by third parties.
Controller
The controller responsible for data processing on this website is:
oneword GmbH
Otto-Lilienthal-Straße 36
71034 Böblingen, Germany
Tel: +49 7031 714-9550
E-mail: kontakt@oneword.de
The controller is the natural or legal person who decides the purpose and means of processing personal data (such as names, e-mail addresses etc.), either solely or jointly with others.
Withdrawing consent for data processing
Many data processing operations are only possible with your express consent. You may withdraw previously given consent at any time. An e-mail is sufficient for this and no specific format is required. The lawfulness of data processed prior to withdrawal of consent remains unaffected by such withdrawal.
Right to object to the collection of data in certain cases and right to object to direct marketing (Art. 21 General Data Protection Regulation (GDPR))
Where data processing is carried out on the basis of Article 6 (1) (e) or (f) GDPR, you have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data; this also applies to any profiling based on these provisions. The respective legal grounds on which processing is based are stated in this Data Privacy Policy. If you have objected to processing we will no longer process your personal data, unless we are able to demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing is carried out for the establishment, exercise or defence of legal claims (right to object pursuant to Art. 21 (1) GDPR).
Where your personal data is processed for the purposes of direct marketing you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling to the extent this is carried out in conjunction with direct marketing. If you object to processing for the purpose of direct marketing your personal data will no longer be processed for this purpose. (right to object pursuant to Art. 21 (2) GDPR).
Right to lodge a complaint with a supervisory authority
If you believe that the processing of personal data concerning you has infringed the General Data Protection Regulation you have the right to lodge a complaint with a supervisory authority, particularly in the member state where you reside, work or the presumed infringement took place. You have the right to lodge a complaint with a supervisory authority without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to receive personal data which we process by automated means based on your consent or in performance of a contract in a commonly used and machine-readable format, or have it transmitted to a third party. Should you request direct transmission of the data to another controller, this will only occur where it is technically feasible.
SSL and TLS encryption
This website uses SSL and TLS encryption for security reasons and to protect the transfer of confidential information, such as orders or requests which you send to us as the operator of the website. You can recognise an encrypted connection by the fact that the browser's address line switches from "http:// to https:// and by the padlock symbol in the browser line.
Data that you transmit to us cannot be read by third parties when SSL or TLS encryption is enabled.
Access, blocking, erasure and rectification
Within the scope of the applicable statutory provisions you have the right to access your saved personal data free of charge at any time, to be informed of the origin and recipient, and the purpose for which your data is processed, and, if applicable the right to rectify, erasure or block this data. If you have any questions regarding personal data please contact us at any time using the address given in the Legal Notice.
Right to restriction of processing
You have the right to request that the processing of your personal data is restricted. If you have any questions about this please contact us at any time using the address given in the Legal Notice. The right to restriction of processing arises in the following cases:
- If you contest the accuracy of personal data stored by us we generally need time to verify this. You have the right to request that the processing of your personal data is restricted during the verification period.
- If your personal data has been/is processed unlawfully, you may request that the processing of your personal data is restricted rather erased.
- If we no longer require your personal data but you, however, still require the data for the establishment, exercise or defence of legal claims, you have the right to request that the processing of your personal data is restricted rather erased.
- If you have objected to processing pursuant to Art. 21 (1) GDPR our interests and your interests must be weighed up. As long as it has not yet been determined whose interests will prevail you have the right to request that the processing of your personal data is restricted.
If you have restricted the processing of your personal data this data may only be processed, except for the storage of such, with your consent or for the purposes of establishing, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a member state.
Objecting to emails for advertising purposes
We hereby object to the use of our contact information published as part of the statutory obligation to have a legal notice on a website for sending advertising and information material which have not been expressly requested. The website controller expressly reserves the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.
3. Data Protection Officer
Statutory Data Protection Officer
We have appointed a Data Protection Officer for our company.
Company: 360° rundum IT
Mr. Gerhard Wersching
Kocherstrasse 12
71067 Sindelfingen, Germany
Tel: +49 7031 8195726
E-mail:
info@360-rundum-IT.de
4. Collection of data on our website
Cookies
Parts of this website use cookies. They do not harm to your computer and do not contain any viruses. Cookies are designed to make our website more user-friendly, effective and secure. Cookies are small text files saved by your browser and stored on your computer.
Most of the cookies used by us are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser when you next visit our website.
You can set your browser to notify you when cookies are placed on your computer, to only allow cookies on a case-by-case basis, to accept cookies in certain circumstances or to generally not accept cookies, and activate the automatic deletion of cookies when you close your browser. If cookies have been deactivated this may restrict the functionality of this website.
Cookies required to implement the electronic communication process or provide certain functions you require (e.g. shopping basket function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the storage of cookies to ensure services are optimised and function smoothly. Insofar as other cookies are stored (such as cookies to analyse your browsing habits), these are dealt with separately in this Data Privacy Policy.
Contact form
If you submit a request via the contact form the details you provided, including your contact information, will solely be used for the purposes of processing your request and in the event of follow-up questions will be saved by us. This data will not be disclosed without your permission.
Data entered in the contact form is therefore only processed on the basis of your consent (Art. 6 (1) (a) GDPR). You can withdraw this consent at any time. An e-mail is sufficient for this and no specific format is required. The lawfulness of data processed prior to withdrawal remains unaffected by such withdrawal.
Data entered in the contact form is retained by us until you request its erasure, you withdraw your consent for it to be stored or the purpose for which the data is stored no longer applies (such as when the processing of your enquiry is completed). Mandatory legal provisions, in particular retention periods are unaffected by this.
5. Analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin.
Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.
Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.
The recorded data is stored together with the device ID, which enables pseudonymised user profiles to be analysed. This data is automatically deleted after 14 months. The principle of data minimisation as per the GDPR applies
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/ .
Browser plug-in
You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en .
For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en .
Contract data processing
We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.
HubSpot
On this website we use HubSpot for our online marketing activities. HubSport is a software company from the USA with branch office in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telephone: +353 1 5187500.
This is an integrated software solution that we use to cover different aspects of our online marketing. This includes, among others:
Email marketing (newsletter, together with automated mailings, e.g., for provision of downloads), social media publishing & reporting, reporting (e.g., traffic sources, accesses, etc. …), contact management (e.g., user segmentation & CRM), landing pages and contact forms.
Our registration service enables visitors to our website to find out more about our company, to download contents and to provide their contact information, together with further demographic information. This information, together with the contents of our website are stored on the servers of our software partner HubSpot. We can use it to make contact with visitors to our website and to determine which of our company’s services are interesting for them. All information collected by us is subject to this data privacy policy. We use all information collected exclusively for optimizing our marketing measures.
Moreover, we use the live chat service “messages” from HubSpot on some sub-pages to improve users’ experience on our website for the sending and receipt of notifications (round chat icon on the lower right edge of the screen). If you consent to and use this feature, then the following data are transferred to the HubSpot servers:
– Content of all chat messages sent and received
– Context information (e.g., page on which the chat was used)
– Optional: Email address of the user (if it is provided by the user via the chat feature)
HubSpot is certified under the conditions of the “EU – U.S. Privacy Shield Framework” and it is subject to TRUSTe’s Privacy Seal, as well as the “U.S. – Swiss Safe Harbor” Framework.
More information on HubSpot’s data privacy provisions
More information from HubSpot regarding to EU data protection provisions
More information on the cookies used by HubSpot can be found
here
&
here
YouTube with privacy-enhanced mode
This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in privacy-enhanced mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily excluded by the privacy-enhanced mode. This is how YouTube connects to the Google DoubleClick network, regardless of whether you watch a video.
A connection to YouTube's servers is established as soon as you start a YouTube video on this website. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, YouTube may store various cookies on your end device after a video starts or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience and prevent fraud attempts.
If applicable, after a YouTube video is started, further data processing operations may be triggered over which we have no influence.
YouTube is used to give an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f of the EU GDPR. If the relevant permission has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a of the EU GDPR and Section 25 para. 1 of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. The permission can be revoked at any time.
6. Newsletter
Newsletter data
If you would like to receive the newsletter offered by our website we require an e-mail address from you and information to allow us to verify that you are the owner of this e-mail address provided and you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We will only use this data to send the requested information and it will not be forwarded to third parties.
Data entered in the newsletter registration form is only processed on the basis of your consent (Art. 6 (1) (a) GDPR). You may withdraw your consent given to store your data, e-mail address and the use of such to send the newsletter at any time using the unsubscribe link in our newsletter. The lawfulness of data already processed remains unaffected by such withdrawal.
The data you have provided to us for the purpose of the sending the newsletter will be stored by us until you unsubscribe from the newsletter and then it will be erased. Data that you have provided to us for other purposes remains unaffected by this.
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