Our certifications
Reliable quality management and robust compliance.
Processes certified in accordance with ISO 17100, ISO 18587 & ISO 9001.
Your quality requirements are our top priority. That is why we tailor every translation process to your specific project, minimise risks and ensure that the results meet your requirements, while always adhering to the relevant standards of the translation industry.
Our certifications:
We carefully follow these steps, including quality assurance steps, when carrying out translations in accordance with ISO 17100 and ISO 18587. Depending on your requirements, we can tailor the review process by adding or removing specific steps.
Are you unsure which requirements apply to your translations? Our experts will be happy to support you in creating translation project specifications in accordance with DIN ISO 11669.
Our services at a glance.
How we minimise typical risks
Inaccurate translations can result in misunderstandings, unnecessary corrections or, in the worst case, even have financial and safety-relevant consequences. We ensure your texts always meet the highest standards.
With oneword, you will avoid the following problems:
Deviations from terminology and guidelines
By using qualified language experts, terminology management, revision and quality controls, we ensure that defined specifications are consistently adhered to.
Linguistic, technical or content-related nonconformities
Multi-stage in-process quality controls, including revision, review and proofreading, ensure a high level of translation quality.
Delays and additional rework
A thorough project analysis and clearly defined processes help identify risks at an early stage and avoid rework.
Financial losses and damage to reputation
ISO-certified processes and systematic quality controls ensure reliable results and reduce the risk of errors.
Security risks in technical or legal content
Experienced professional translators and standard-compliant translation processes in accordance with ISO 17100 and ISO 18587 ensure maximum security.
Depending on the project, we propose the appropriate quality assurance and tailor it to your specific requirements and risk profile.
Trust delivers results.
Find out what our clients have to say about working with us.
"In oneword we have found an extremely reliable and trustworthy service provider. Working in compliance with standards is very important to us. We adhere to IEC/IEEE 82079-1 when creating our documentation and observe the translation processes specified in the standard. These are fully met by oneword thanks to its ISO 17100 certification. […] We are completely satisfied – a big "thank you" to the whole team!"
Karen Koops
Team Lead Technical Documentation, medion GmbH
Quality through clear processes and multiple quality assurance steps
As a family-run company, we are committed to long-term partnerships, confidentiality and treating people with respect. This is also reflected in all aspects of our quality assurance. What working with oneword might look like:
1. Together, we define requirements and risks
Every project begins with an analysis of your requirements. Together, we define quality objectives, terminology, target audiences and potential risks,
all the while basing our approach on standards such as DIN ISO 11669 and recommending the precise quality assurance best suited to your project.
2. We tailor your project to your specific needs
We plan the entire translation process based on these requirements. This includes:
3. We provide translation and quality assurance
Depending on the project, different checks are used, including:
The checks we deploy depend on your requirements and the potential risks of your project.
4. We finalise the project and sign it off
Before delivery, we check that all agreed requirements have been met. Only then do we approve the project and ensure you receive a high-quality, flawless translation.
Want to find out more? Then get in touch with us. Together, we’ll find a solution.
FAQs
What are the benefits of certified translation processes?
Certified translation processes establish clear procedures and binding quality standards. This ensures consistently high quality, minimises risks and guarantees that your requirements are reliably met.
What is the difference between ISO 17100 and ISO 18587?
ISO 17100 describes requirements for the human translation process and is suitable for traditional human translations.
ISO 18587 applies to the post-editing of machine translations (MTPE) and defines the requirements for this process. This standard is used when machine-translated texts are post-edited by qualified language experts.
Which standard is the right one for my translation project?
That depends on your content, your risks and your budget. We will be happy to advise you and recommend the most suitable translation process.
When is revision in accordance with the dual control principle advisable or necessary?
Revision based on the dual control principle is particularly useful for professional translations and for content that poses an increased risk to your company. In accordance with ISO 17100, this revision is mandatory for all translations and forms an integral part of the process. It helps reduce errors and reliably check terminology, style and completeness.
Does oneword also provide support in defining quality requirements and translation project specifications in accordance with DIN ISO 11669?
Yes. We can assist you in drafting translation project specifications and will work with you to develop a bespoke translation process perfectly tailored to your requirements.
Professional translation for all your needs.
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