Translations for public authorities and administration
Technically accurate translations for administration – easy to grasp and in touch with the people.
From administrative documents and citizen portals to accessible formats.
Choosing exactly the right words means smooth processes
We produce professional translations for administrative bodies, public authorities and public institutions that are clear, technically accurate and tailored to the target audience. We provide translation services in almost any language for specialist and informational texts, forms, applications and official notices, websites, citizen portals and other administrative content.
In doing so, we take into account the specific requirements of public sector clients, such as consistent terminology, coherent and citizen-friendly language, secure processes and deliver reliable implementation. On request, we can also handle the accessible formatting and design of your documents and brochures in the target languages as well.
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Translations for administrative procedures and communication with the public
For administrative procedures and direct contact with members of the public, you need language versions that can be incorporated into official notices, forms, portals and information resources without requiring any further adaptation. This ensures processes remain clear, even when multiple teams are involved, and saves your specialist departments time when it comes to checking and final verification.
Typical content:
- Official notices, administrative acts and official correspondence
- Applications, forms and guidance on completing them
- Citizen portals, online applications and website content
- Fact sheets, information leaflets and public notices
- Guidelines, service regulations and procedural documentation
- Documents for calls for tender and awarding contracts
Multilingual communication between public authorities and citizens
Multilingual information is produced in the course of specific administrative procedures: for applications, official notices, citizen portals and official forms. Clear wording and consistent terms make it easier for members of the public to access the information they need. Structured translation processes help to minimise the need for coordination between specialist departments and approval bodies, and to manage multilingual content efficiently.
Dedicated contact persons for shorter decision-making processes
With dedicated contact persons and dedicated translators, responsibilities remain clear even for recurring orders. Your specialist departments do not need to clarify requirements, approvals and queries from scratch every time.
This streamlines coordination between administration, translation management and the relevant approval bodies. At the same time, a reliable translation workflow with consistent content is established.
Trust delivers results.
Find out what our clients have to say about working with us.
"What really impresses us as a global company in our day-to-day work is the consistently high quality of the collaboration. AI translation using MTPE not only works well for us from a technical point of view, but also delivers reliable results when it comes to content. The connector between our CMS and oneTask, in particular, substantially enhances efficiency – so processes run stably and much more smoothly. It saves time and gives us peace of mind in our day-to-day operations."
Andre Korff
Head of Communication Concepts IAM, HELLA GmbH & Co. KGaA
"For over a decade, we have valued oneword as a reliable partner in a wide range of areas, including terminology and data management, machine translation and artificial intelligence, as well as a diverse range of translation and language services. For us, professional, trusting and mutually beneficial collaboration is the key to a stable partnership that delivers high-quality results."
Dr. Christopher Kurz
Head of Translation Management, ENERCON Global GmbH
"oneword has been working with us for many years now as an expert and reliable partner in translation management. Our collaboration is characterised by professionalism, commitment and high quality standards. We particularly value their technical expertise in project management, as well as their innovative strength and commitment to continuous improvement. Whether it’s AI, MTPE or international review processes, oneword delivers impressive solutions tailored to your needs."
Nikolina Čabraja
Manager Translation & Language Management, Phoenix Contact GmbH & Co. KG
"At oneword, you quickly get the feeling that you’re working with people who really know their stuff – both in the traditional language services sector as well as in the field of AI-supported translation processes. The team not only answers your technical questions, but also understands the context of the questions and meaningfully thinks through the implications. It’s at this intersection of language, technology and processes that their experience really shines through. This builds trust and makes working together a pleasant and productive experience."
Andre Korff
Head of Communication Concepts IAM, HELLA GmbH & Co. KGaA
"oneword is always a reliable partner for us. Projects are always handled promptly and competently, whilst always keeping our often challenging deadlines in mind. At oneword, every member of the team is always willing to listen to our needs and works with us to find the right solution through constructive dialogue. What I really appreciate about oneword is that translation jobs are always delivered on time, if not ahead of schedule. Thank you for your valuable cooperation."
Christian Derse
Team Lead Technical Writer, medion GmbH
"We have been working closely with oneword for several years now. We have no hesitation in approaching oneword even with complex requests, as they possess a high level of specialist expertise and the team keeps our specific requirements firmly in mind, providing comprehensive and purposeful advice. The excellent customer service is also particularly worth highlighting."
Lucia Laurer
Translation Management, implantcast GmbH
Digital translation processes and modern language technology in public administration
Digital workflows and suitable systems help to manage orders, language data and final verifications systematically.
For standardised informational texts or recurring blocks of wording, machine translation followed by post-editing (MTPE) can further speed up the turnaround. Whether this approach is suitable depends on the text type, target audience and requirements with regard to formality and tone.
oneword coordinates the work with you on a project-by-project basis to ensure that the pace, work and costs involved are tailored to the specific content.
For more digital processes:
Consistent terminology and more efficient administrative processes
Different translations for the same authority name or the same procedural terminology lead to queries and additional checks. A common terminology database ensures consistency in the terms used in official notices, forms and portals.
When updates are made, previously translated passages can be reused, so your specialist departments have less text to check from scratch.
Terminology management for technical translation
Consistent technical terms in all languages save time and money.
Technical translation with correct specialised terminology
Save time and costs with standardised documentation
FAQs
How can public authorities coordinate translations from several departments centrally?
Several departments can coordinate their translation jobs via a shared workflow. This provides an overview of ongoing projects and reduces the need for coordination between the departments involved. A common terminology database also ensures that all departments use the same terms. For structured processing, the oneTask order portal from oneword is available free of charge to public authorities.
Does oneword also support calls for tenders and procurement procedures for translation services?
Yes. oneword supports public sector clients in connection with calls for tenders and procurement procedures for translation services. We agree the scope of services, language combinations, quality requirements and processes with you, thereby establishing a reliable basis for our collaboration. Transparent workflows, efficient translation processes and central contact persons help to ensure consistently high quality within the allocated budget.
Can oneword help us establish consistent terminology for our administration?
Yes. A public authority-specific terminology database provides a common reference point for all departments and translation jobs. This is how you ensure consistent use of key terminology in official notices, forms and portals and avoid repeated calls for clarification. The terminology can be developed gradually over time and integrated into ongoing projects.
How does oneword deal with legal matters and national law?
Translators who work on texts for administrations and public authorities have a knowledge of public law and the administrative language of the relevant target country. Legal references are not translated word for word, but contextualised within the target system insofar as this is feasible in terms of content and technically justifiable. In the case of complex legal issues, you can also consult a legal expert on your team regarding the technical assessment or commission oneword to conduct a technical review.
Can oneword localise digital administrative services and citizen portals?
The content we provide translation and localisation services for includes citizen portals, online applications, digital forms and other administrative applications. In the process, we take into account both user interfaces as well as accompanying information and help texts. This ensures that citizens have equal access to the information they need regardless of the language they choose.
Can translations for public authorities also be produced directly in the required layout and in an accessible format?
Yes. Alongside translation, oneword also provides support with foreign-language typesetting and DTP as well as with the accessible formatting and design of documents.
Translation, layout and accessible implementation can all be carried out as part of a single, coordinated process, so that the finished language versions are ready for immediate use.
Can oneword also provide certified translations for public authorities?
For officially certified translations, such as those required for certificates or documents that need to be submitted to public authorities, oneword works with sworn translators. Please get in touch if you require a certified translation for a specific project so that we can discuss the requirements together.
Professional translation for all your needs.
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