“Our commitment to quality is our mission” a lot of translation agencies advertise. But what is quality within the translation process and what does ISO 17100 actually stipulate in respect of the collaboration between customer and translation service provider? What does the customer need to take into consideration and provide information about to achieve the desired quality from the translation agency? The presentation by Eva-Maria Tillmann, head of quality management at oneword, clarifies these questions and provides practical tips for better communication between customers and service providers.
“The role of the client in the translation process – the great unknown in ISO 17100”
- Speaker: Eva-Maria Tillmann
- Wednesday, 14 November 2018, 8.45am – 9.30am
- Plenum 1
Visit our stand or come and meet us at the presentation. We look forward to meeting you!